Espero que puedan resolver este problema en un futuro por que sinceramente JBL es una excelente marca de audio pero con esta gama Gamer aún no están listos. Also to add the quality of pads, however good, Ive seen difference in build between left and right pad. The leather is a very nice touch and has a quality feel and the strap is easy to attach and makes taking it out of my pocket or bag fast and easy. Note: I wear a 39 narrow in Birkenstocks and love how snugly these clogs fit my feet, which may, however, pose a problem for women with wider feet. All for under $500 when all said and done. These arent great earbuds. "Wires are Long, which can be nice, however these were just trouble from the start. The headphones are comfy and adjustable for size, but theyre kind of flimsy and feel cheaply made, I hope they hold up for the school year. strong piece. Even though the product should be easy to assemble it was hard just because the product was not made right.