I am a fan of Crocs. Zero hastle, so I admit, I will try ordering again. They need to be forgotten and re-paired with my phone about every other use, but I have had that problem with many pairs of cheap earbuds THESE, these are absolutely amazing! Would recommend but you will need lots of patience - worth the effort though. I got 2 of these for when I have a lot of guests over so we could store 24 pairs of shoes. I sent them in for RMA and was notified that they "could not identify any warranty related defects" and was promptly shipped back my broken headphones. The ear hooks are a little weak and i wish they were more of a hard plastic instead of a soft rubber but they still keep these headphones in my ears very well. Tranquilli. Im guessing people who gave these good reviews never used the Flyknit Freeruns.