but of course, for this price, you can?t ask for much. I called Old Friend directly and they put a new pair in the mail the same day. Impressed with the noise-canceling mic and I think I have never been heard so well. The Good. And also good quality of music. He said it works great. Some say they have a hard time hearing me. Instead I received a Used headset with Amazon Warehouse stickers all over it. I started with the soft blue ones. The app was probably the best part of my experience.