17: So the company did reach out to me and are sending me a replacement pair. I?m a little disappointed. These flip flops are soft, and comfortable with great treads. Read a TON of reviews on here about it and a reoccurring theme is the noise cancellation on it is awesome. ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? But I am keeping it because I live in a rural community and mailing stuff out of here is as much trouble as it is to just find a different solution. Exactly as pictured-very sturdy. They work for listening to music but on calls they do not work. And reasonably priced too. I?m shocked because I stand by berkinstocks.