I am extremely careful with my phone. Appearance is good. I wanted a flat phone charger and one that would charge my Apple Watch. Update:It took me almost 3 months in 2017 until I got the replacement (under a warranty). If you found this helpful go ahead and click that "Helpful" button below. The first time I ordered a 38/40 EU size which was definitely too large. A friend recommended rolling a can of soup under my arches often after birth to build them back up ?? lol. Eventually, I gave in and Amazon support to my surprise got me sorted! However, there is some downsides to the headphones where the earpieces are on the big side. I love the arch support as many shoes/sandals do not offer arch support.