the box arrived a bit smashed but, these being made of the materials they are made of, they arrived unscathed. This is my second pair very comfortable and able to stand on my feet for numerous hours at events. Its like discovering your favourite songs all over again. The zipper part doesnt hold you in tighter or make you feel reinforced. I bought these because my daughter really needed some summer shoes and I knew she would love Frozen. Well made strong. I thank the manufacturer for the true dimensions, I thank the shipper for the excellent service. Cons:- I dunno how this isnt mentioned anywhere, but the selfie camera isnt great at all in low light conditions. I frequently work in a large Data Center and these performed amazingly. Hopefully they will improve on that.