Vionics are expensive when you consider that this sandal is not made from leather. However, we contacted the seller and they very nicely sent out some replacements. It needs a SOFT tap. Received on August 31 - BROKE ON NOVEMBER 10 Overall Id have given this a 5 star, however, the screw hole that is supposed to fix the microphone arm with the base was too loose for the screw, I think I just received a defective unit. I was pretty frustrated with the loss of the authentic piece and expected little from this replacement. ??% Sadly, I purchased this script in error as I had hoped I was purchasing a script that was a straight drama rather than a musical. Sending back for a refund, but did not get the free return promised at purchase since they broke after wearing for four days. I was upset, but these things happen.