However, after II rreplied to them about my issue, the responded with a "tiicket" frrom theiiir tiiicketing system, and they neverr rresponded beyond me addiing additional information to it. The functionality of the Jabra works well, but the ability of the unit to distinguish between some names is limited and from a hands free point of view, lets this unit down. I use this for work with a special Voip phone that used to make calls overseas. In both pictures, the Amazon unit is on top. Given the thousands of other reviews, I doubt this will get any attention. Yet a comfortable slow roll too once you get the hang of it. I like wide shoes & thats what I normally purchase. Ich hätte sie nicht für mich gekauft, gibt es billigere die auch schön aussehen und ihren Zweck erfüllen. I bought one and then realized that I need another. When walking in sweaty flip-flops they start to squeak with every step.