I was sad at first as first shipment was defective , but contacting seller they sent replacement no hassle . Quick delivery in heavy-duty packaging. Der Absatz mit 10cm ist kaum spürbar -> die Schuhe sind unglaublich bequem. I like that It feels fleshy. Good to hold my keys, cellphone, masks, sanitiser, etc. talking to tech support or a boss. The sound quality is fantastic and I have no problem controlling and adjusting volume! I got the new order very quickly but they were too big! My main concern was the over the door hooks being thin enough so that the door could close, and they are - yay! - Earbuds pause my sound if they move even slightly within my ear.