Ash did not wash me out. Took me about 3-4 hours to unpack and assemble with no problems. ? To activate your device?s assistant, press the left or right bud 3 times. Here are my pros and cons for these. The surface really needs to be perfectly level. This design is so cute, but unfortunately, it doesnt fit. Simply great. Having spent the last couple of weeks testing out Plantronics? BackBeat 3200, I?ve got to say, it?s such a relief to finally lose the wire without having to compromise on sound and battery quality. I?ve owned several (and by ?several? I mean about 50) ;-) of these over the years and they are really hit or miss. I use it as a slipper around the house.