Make sure you line up the pieces properly and tighten screws all the way. I love Crocs flats and sandals. Im unhappy with this purchase. The glorious o- is amazing! Wait 24 hours before hanging anything. Makes good tight rigid connections. Fits perfect great color! Cons: they are almost too snug around the band, only allowing room for thin socks. I love them so much and this zebra print with the hot pink background brings a smile to my face. Footbed is wider than expected.