The right heel is fine. Its actually way better than Apples old hard plastic earbud case. The suede on the real ugg also feels so much better. Clean modern look. I am so dissatisfied. STAY AWAY! I?m 5?8? and about 158 lbs so bought a Med. If youre going to use a shaper make sure its a leotard type or a waist clincher because the splits on the side are high enough for anything else to be shown. With NC on I am very happy. Very poor construction.