also, the charging light is very bright at night so I had to tape over it to dim the light. Friends who have bought from them rave about customer service as well. We didn?t use it yesterday. I like the elegance of the package as well. Sizing: photos explained. And it does fall every so often but it?s easy to put In The shoes will keep your feet very warm and sometimes too warm. Unbelievable comfortable with a lot of support! I moved from a house with many big closets to a place with a few small closets, so I call this my invisible closet. Im so glad I decided to get this waist trainer.