The call controls on the puck are great. I?m not real happy with them and may send them back. She takes these on holiday too. We still have one section left, but the fire extinguisher was in the way. I fastened the top where the velcro actually belongs, and he smiled! Sound; the bass was alright, high-end not so much. Easy to set-upHolds plenty of clothing itemsSturdyLove the industrial pipe designComes with wheels for easy transportThe wood finish is very pretty I was a little nervous based on the price but Im happy so far. A bit wobbly to put on. Initially, I had some items displayed on a garment rack which took up way too much room.