I took them to a shoe repair store and its not worth repairing. However, this has changed with this microphone. Since it wasnt ordered directly through us, have you attempted to return the fixture to Amazon? Please contact us back if you have any questions or need further assistance. These are such soft and cozy jammies! They fit well and are comfy as the clogs without the clog look. 5mm plug is secure. I was really looking forward to testing these. Cheaply made sound goes in and out with every movement made! 00 GIFT CARD SO CURIOSITY KILLED THE CAT AND I BOUGHT THESE JUST TO SEE WHATS UP. ) Audio Technica- Nice solid construction, appears durable.