Installation took 2. Otherwise, everything is great about this affordable smartphone. I have textured walls but still gave it a try and very happy I did. One reviewer pointed this out as a means for the company to "cut back on product material" which may or may not be true. Pros:-Insanely inexpensive/great price-Love the trendy rose gold color-Great Included case-Super fast and easy Bluetooth connection. So pardon the annoyance of the photos NOT being here, if they arent! Nice but too much bass for me But for that you would also have to pay Vibram prices. Now I am back to wearing my almost worn out slippers and debating with myself what to do next. The backs aren?t as tall as the picture shows,shoes fall off all the time