not the most secure bike lock out there and could easily be cut with bolt cutters but the lock itself works well and its nice that it uses a key and that you dont have to fumble around with a combination. Therefor since Amazon has fulfilled your order, and have shipped the package to you, you would need to reach out to Amazon customer service directly for a replacement of the defective part. Daniel Green slippers do not fit a normal foot in a normal way. I tried moving freely once but started feeling very sick very fast so switched to teleporting. I NEVER write a negative review -- this is like my very first on Amazon. I saw some negative reviews, complaining that the adhesive backing is not sticky enough to support the weight of a VR headset and two controllers all by itself. Me encanto que encontrara una base de soporte para la PS4 VR, el único inconveniente es que la rondana esta muy chica, tuve que poner otra mas grande pero en si todo muy bien. These things work when they want to, which is not often. This item was pretty much brand new, except it didnt come with packaging. It may as well be a pair of flip-flop sandals if itll be flopping around the back as I walk.