what the hell? for that price? i requested a replacement and for a refund instead. Overall, its a decent set if you want some quick resistance training with not a lot of room for extra equipment. I had looked at several options to hold my spices and this one is perfect. Total waste of money and a very unsatisfied customer of Steelseries product. I dont have this issue with ANY other shoes. But after the first use, one of the earrings broke. The Sony WH-1000XM3s are good, (I have a pair) but in audio quality (supported CoDecs) they fall short, and they do not support multipoint fully. Only downside is having to install my own Deutsch connectors and build a harness. I wouldnt suggest you buy this behemoth, because there are plenty of other racks on the market that may cost a little more, but the company has a customer service # you can call and they will help you fix what is wrong. I bought this as a gift for my boyfriend because he loves Gatorade and needed a case for his airpods - he LOVES it and so does everyone that has seen it