The music sounds little tinny. For the price I would say they are good. 1st off. 5 hours if I play it safe. One for my office, one for me bedroom. I have dry flakey skin and Im always trying new products in the hopes that I might find something that really works great for me. Im sure theyll break in after a few wears. Customer service definitely a 5 star rating, and I have changed the stars to 4 star overall. Not as per product description. I have all Apple gadgets, and they all recognize the Airpods automatically without the need to use the button.