They came in brand new condition. I ordered my normal size and the shoes looks small when on, but does fit. The play pause button is super convenient, but on the left side if that bothers you. I use it indoors and out, wherever caulking compound might be used but is unable to resist wear or shrinkage. ?? Spedizione ottima, gestita da Amazon con rapidità e puntualità: arrivo preciso e pacco ottimamente imballato. Great Watch. UPDATE: 10/28/19I never did drill the hole. Sueded top layer had a nice feel though. Cons:Mic Quality (currently in question) - I was told that my mic was very good, though I also sounded robotic/laggy when I was on a group call on Discord. After my trusty old HP Envy 100 took a spill off my desk and shattered, I researched printers online to select its replacement.