The camera is just sloppy and sometimes just gets your character lost offscreen altogether! Convenient rechargeable ANC pack. I guess its a chance we take when ordering online. There was only 11/12 available. It was solid. Not worth postage to return to Amazon. These are amazing Best Buy yet ) and they sound great. Clear headset and microphoneDoes a great job cancelling noiseSome people are sensitive to over ear headsets which these are but for those not, they say these are very comfortable. Durability awesome.