Para excelencia me hubiera gustado que la suela fuese un poco mas firme. Might be something about the sound signal traveling across such a long chord. I did fix the area even though it may have been okay without a fix. The pegs are screwed into the support and all 5 were hand loose and wobbling. I was ordered sandals three times. Their length is also pretty awesome. As a speakerphone for one person or maybe 3 or 4 - its great. Im glad i had the sense to brink back up heels. Otherwise I will be purchasing 2 more of these shoe racks for me. When I emailed Thule with two questions about the installation, they were no help.