Windows 10 automatically installs the jbl software for you. Plus a nice little case to transport them. This was a very good fitting shoe. A little long in the front but I love how they fit. I have had them for a month and my left heel is worn to the ?bone?. we use it to hang ironing. The size 9 fit just right. Long story short, this SW fits in perfectly. 86lbs. The wheels lock in place if needed.