Replied with potential solutions within 24 hours and followed up to ensure that all was well. I got the beige and the color is sooo cute! * Price - The price of these pads I would argue is unbeatable. and I read the reviews got a size down. )The black matte finish seems to be decent. 3 stars due to wind noise, otherwise good buy. The feather headband was very cute and the pearl strand was a mandatory accessory. no way I will own up to cheating. My Placemat is so run down. in vain.