It wasnt torn, but it was clearly crushed more than once (odd but true). Item came with only half of the rack and no hardware! I am VERY impressed with the thumping bass quality of these buds. Avec seulement une touche par côté, difficile de faire mieux ou autrement. ===PERCHE HO ACQUISTATO===Regalo per mio cognato di Natale. I am new to this type of camera, but do have much experience with smart cams that are used in the home. If I had not discovered the problem upon installation, my boat might have been damaged later. The pods connected right away with my Iphone 6splus! What is also nice, is that these are machine washable. (The cost is why is why I rated them 4 stars rather than 5.