It works and is very solid. The fluffiness goes away after wearing them awhile but the quality is actually really sturdy and lasted longer than expected. At the same time, I also contacted the retailer Brandissimo (in Italy) and also complained to them. The sandals are lightweight. These cubbies obviously look much better than cardboard boxes in the livingroom! Possiedo 100ia di CD e molti titoli acquistati in Hi-Res da Qobuz, HDTracks ecc e posdo affermare, dopo circa 25 ore di burn-in, che il soundstage è una meraviglia. Need to order again. Tried complaining to ultimate ears customer team for all 10 daysThey were unresponsive every timeI had called/mailed then every single day for straight 10 days to provide me help but they failedFinally i had to return the speaker because of its poor 1 hour battery backup. But other than that, phone runs smoothly, and there are no complications. I kind of live in slippers because we dont wear shoes/boots in the house.