Look/Fit/Controls: The Tevi have excellent comfort. Perfect for extra shoe storage and you can make it for anywhere. Just wish it was about $20 less. I called again a day or two later to check on whether it was being shipped and they said no, that it would be handled by a higher tech person. And when I did it took 10 minutes to get to that point. My only complaint is that they smelled like paint. Christmas gift. Glad I found them. This thing was load tested rigorously for 4 days through heavy road bumps, screaming winds, rain that froze both on the bike and the mount itself, dust and high speeds. This causes the top tubing to move a bit at the far ends and makes the whole thing less stable.