My biggest complaint is the noise cancelling works so well I have to go stand in front of him now to get his attention, lol! In the above picture, you can clearly see 2 hooks hanging on the "outside of the top rack" above the brown ladies shoes on the inside shelf. The point is to ship non defective merchandise. This is the life. Ive been at this computer thing for a while. Real DVD. Charging the speaker battery to full is an all day affair. IT WORKED TO TURN MY OLDER PC INTO BLUETOOTH. I had tried the Cambridge Audio Melomania and the Sony wf-1000xm3- both great sounding ear buds but lacked the ability to have a normal sounding phone call in an office. But I?d say I have a normal size head.