At first they did not know I was on a Bluetooth headset, until I told them. Long story is Logitech does not offer driver support for this controller since Windows 8. My earphones came out once before and I have been careful not to leave the vase dangling with my keys. ) Im so disappointed that I cant keep these. ?? BTW this was a Christmas gift. I purchased two Hosa pro series balanced TRS patch cables and a 15 ft MOGAMI gold analog reference cable. I also noticed that the soles start to peel after wearing them a few times. Straps very easy for toddler to do herself (they do not loop back on themselves like many Velcro ones do). Overall A+ great purchase. You do have to encourage the lid to close but???????.