Foolish me just assumed this nice speaker included the same functionality of my crappy $10 one (or at least that of an IPOD shuffle). Whatever the problem, its definitely hardware related - A patch isnt going to fix it. I bought a pair of these on his bday and he LOVED them. I dont have to worry about them falling out when im working out, running, hiking, etc. It takes a while for them to arrive, but its worth waiting. What made me want this was that I wanted to use the receiver on the back of my camper for a cargo carrier, rather than a bike rack. Therefore i could have probably got away with N but certainly now W. HOWEVER. Item is durable and easy to install in the wall. I was pleasantly surprised to find that these actually stay in my ears, which doesn?t often happen.