I would even go on to say it is False Advertising, as I have payed for specific items, and have not received them at all! Dopo averne posseduto o provate diverse, e di diversi marchi premium, posso affermare che la cuffia perfetta in tutto NON esiste! Over thirty years I?ve been riding a road bike with plenty of hills here in Seattle. Very nice and comfortable as well. And when you slide your foot in and walk around in them the middle toe piece rubs uncomfortably on my toe. After my review and return of product, the company reached out to apologize and send a replacement. The comfort, the arch support - phenomenal. And we did measure her foot but I guess measurements aren?t correct. (If I were to stick with this style, though, I would definitely exchange them for an 11. They keep falling off the wall with a child?s jacket hanging on them.