There is a time where some of the effects seem a little bit too much, other than that you can actually see peoples faces and it sounds great. Paired to the phone no problem, streamed music. The cutting in and out should only occur if there is not sufficient reflective surfaces for the Bluetooth to bounce from. But a product is as good as its weakest link hence two stars for me. It?s hard and secure and everything fits in it nice a snug. For example, the two products I bought before made it impossible to hear my kids or husband when they asked me a question. Minor complaint, I ordered the red centers, thinking the pads would be black, but theyre more of a grey that doesnt really match the black Alphas. Seriously, I should have bought one a long time ago. It looks sleek, does the job and doesn?t take up too much space on my countertop. I so got more than I thought.