Too late for a return but at least I can warn others! what a bad investment on my part. The stretchy - but not too stretchy - straps that go over the top of your foot hold your foot in place really well. They came in a clear ziplock style plastic bag in a cardboard holder that looks like it would be normally inside the box your phone came in, if they still sent headphones with phones. What can I say, my son is using them as Im writing this. Having just moved to Florida, I am beginning to understand how things degrade very quickly because of the humidity. a very good buy ! Sturen de verkeerde maat schoenen op, zijn traag met reageren en vragen daarna bewijsmateriaal: ze moesten fotos van de verkeerd geleverde schoenen hebben en daarna ook nog fotos om te checken of ze niet gedragen zijn. As far as quality and appearance these are the best made and cutest slippers that are actually functional that Ive found. In addition it has a nice scent and a little goes a really long way.