But then I installed the software. This item arrived damaged. First off, it is a huge, heavy intimidating piece of glass and plastic. I immediately went to the gym did a workout and they were locked in place no extra touching to reseal in my ears. Came pre-assembled, only needs 4 screws to install. The bed of the foot is great - very comfortable. I am so utterly disappointed and upset. They fit beautifully and if the durability is there I will return and give the shoes a fifth star for sure. Id like to start off with the packaging and accessories. He now has a place for his large bath towel and small wash cloths.