The cord is way, way too long and gets tangled and caught on everything. She set up the Bluetooth pairing with her IPad with no difficulty, then used these buds during four hours of air travel this weekend. There is no instruction manual but it wasnt rocket science. One of the four leg levelers was harder to screw in by hand so I used a wrench. Fits the Profile Design bars perfectly to allow my Garmin an upfront location. I should have read the reviews because this happened to other customers. Considering the face that the price is just a fraction of Airpods, these earbuds are definitely well worth it! ?? EN RÉSUMÉ, vous ne vous tromperez pas si vous souhaitez acheter des chaussons de qualité bien chauds qui ne font pas mal aux pieds et qui sont très agréables à porter. It happens, not every product will work perfectly, but companies can stand by their product when they help their customers. Whether in traffic, downtown city, or outside, parties on the other end of the call never have issue hearing me, nor me hearing the other side.