My old Logitech wireless NEVER EVER had this issue, Id simply plug the dongle in and a small headset beep then I was good to go. They got me a full refund in record time. She loved them. They are really cute and go with so many different outfits. Its just as pictured. They are lightweight and did not shift. Being careful doesnt hurt me a bit and saves a lot of floor space. I?ve had two pairs of the regular Fannings previously which I loved except for them being a little bulky so I thought the Lows would be a good alternative. These phones are very comfortable, ( I wear them over hearing aids, although, really I could take them off,) and the sound is really balanced, - good base, ( not overwhelming ), mid, and high are very clear. A couple of notes:1) Extremely easy to put together if you read the instructions.