I have already addressed that since. Dont Buy This. Pros: Its wireless. I might return if getting in them is going to be this difficult. I got these because they were really affordable based on other plant hangers I was looking at and they were white which was minimalistic and pretty sleek. The buckles feel as if made from recycled aluminum tin--like the old soda pop aluminum that crumbles easy. Immensely disappointed. The town has free wifi but download is less than 1mbps and upload cant even be tested with speed test as its so slow. REQUIREMENTS:1) Nice design. Sound didnt change too much.