size 5/6 is a perfect fit for a size 5 and size 7/8 for a size 7. They are supposed to try to fix it. Each app you install (Amazon Netflix etc);will need to update . The pictures shown is after 5 days of wear. Our electrician suggested we buy a whole house surge protector, which costs about $350, and so that will probably be our solution after we do some research on a reliable brand. Calls are also clear on these, though a little muffled when the person on the other end is talking. If you are a half size, ORDER DOWN! Also, when on a call, the headphones call the number out making the current call impossible to continue, as neither party can hear the other during this process. Good quality, Good sound, and Good product period. Very roomy at the toes and the velcro closure is easy to adjust for comfort as needed throughout the day.