However when it works its great and fast just unpredictable :D I was able to get it to charge, it held well in its charger, I was able to up load songs to it w/o a problem. In terms of design, it is made from plastic but doesnt feel like it when I had felt it in my hand. Matches the decor in his room and looks very sharp. Veio com película aplicada (já havia visto review que relataram que veio com película), a capinha protege bem o celular, tendo uma proteção até no local onde pluga para carregar o celular. I especially love the buckles. Perfect for my small laundry room. Edit: After trying everything I could think of I discovered that it was the extender device that was causing the serious connection interruption issues. The design is genius, instead of having one long piece; it is customized into two parts. They act like Im trying to trick them into getting a cheap wooden knob.