At this rate Ill be throwing them out by February. When I asked them about it (granted in their store), they not only immediately accepted it as defective, they credited me the full price of the shoe, even though I had no receipt and was very up front that I had bought them at a significant discount. He usually wears 10. I can see through the top and bottom which style (metal v plastic hook) (clear v white) is which, and length & color adhesives is in there . Needless to say, these headphones are going back. They actually work. However they are very well made and comfortable. Pretty nice product. I was able to get rid of cheaper items because this shaver has everything! healthy skin underneath.