I definitely recommend these if you?re looking for something that can be worn with a variety of outfits. A very kind person answered the phone and she couldnt have been more helpful. What I like most is it?s light weight and feels comfortable in ear. I have Uggs and other lined slippers but wanted something that was soft with support without the heat. I didn?t realize just how little room there was until I washed them and they shrunk A LOT! Unfortunately it wasnt the case. It looks just like the picture. Thats really great since it protects your hitch and hitch accessory from scratches from this clamp. It also was difficult to engage the noise canceling (ANC). Ive had my eye on these shoes for over a year, but didnt want to splurge on such an expensive pair of shoes.