They were delivered very promptly and arrived well packaged. Expected better quality from this brand. Das Material dieses "Arizona"-Modells ist schön weich und daher besonders gut zu tragen (ich finde die Birkoflor-Modelle prinzipiell angenehmer als jene aus Echtleder). They fall down within minutes of starting to walk One of only a handful of Spider Woman statues available. Much too small. I will try to request a manual and see what happens. I do own quite a few fitflops sandals and shoes. They are the most comfortable trainers I have worn. These were pretty inexpensive- so I didnt expect much- but I was very pleased with them.