God bless you! So hopefully you loose some business and someone saves some money. The other pockets are great for keys and snacks. And the problem persists. Easy to set up, I did not use the orginal platter mat opting for an acrylic one which makes the unit look even better. There are better, but definitely MUCH worse choices out there for listening to spoken word media. There are cheaper variants out there but beware I have friends with them and they dont work. Goes together easily. It appears to be from the shoes rubbing against each other during transit. I wear size 7 womens.