Also you will need the TINY kind of flat head screwdriver - the kind you use to fix eye glasses etc. Not sure what causes these issues but happy otherwise. Now, Im not the real benchmark. LOVE THIS PRODUCT! The only issue I have ever seen with Georgia Romeo shoes is after a few years the soles start to crack and pieces will fall off. If you are not sure on getting the original shotgun branded seat, this is a great option. Love the different sizes. So I cant imagine trying to workout in them! This rack was exactly what I was looking for in the laundry room. not even worth my attention.