I dont think this was the right product for my needs. I received it in a timely manner. I may have something to do with ordering the wide width for my bunions-a lot of wide sizes also have wide heels anticipating that only people with wide feet will buy a wide size and apparently thos people have wider heels. Im a perfect size 10, went out and measured my feet just to be sure. They would frequently turn off while making slight fit adjustments or when just temporarily removing them from your ear. Apps installed, then they updated. Frogg ToggsDomestic TransportationCoordinator. I took off a star for the extra work you have to put in, in order to make it sturdy and actually work. Plenty heavy-duty for home use. Just a brutal experience.