I am very disappointed with these ugg slippers. The DTS surround sound is fantastic. (The only other flip-flops or sandals I have had with support were hard plastic or hard rubber and really had more arch support than foot support. Crystal clear mic. She usually hands them to me to charge and since I have other things that use that type of charger, im hoping she doesnt notice . I think this shoe is a decent quality, look nice, worth the money. It definitely keeps towels warm. So, it might just be me. They came today and they are BRILLIANT! I will certainly look at this next time I order.