All parts were present and fit- do look at the pictures bc if you have the ring backward the cap won?t fit. She as well as several others in my store had pain issues with patent leather model. (main bolt) That bolt may be too long and it wont allow space for you to add the 2 nuts, which tighten, then secure the bolt. 5 Wide with some growing room, but Im happy with the 8. Ticket queue only, which takes them days for initial response. and theres not enough fabric to even re-sew it. It?s poorly made and not worth your money. They look so good there and they are very handy for when I am cooking. If you purchase two pin adaptor it can be use for multipurpose for all devices. They are also super cute and nice enough that I can wear them to work (high end luxury vehicle dealership), but also pair well with a simple pair of jeans and t-shirt for grocery shopping.