Not entirely sure this product is genuine. figured it kiinda helped. They downloaded the cd they wanted to hear into her brain and I saw it with my own eyes. Its a pretty clean setup with very little wiring visible, and it didnt take much time to do so. I got this pair expecting stiff, poorly crafted pair, I was wrong. As some reviews claimed the shoes run large I bought a size 7 (usually 7-7. The pieces did not all fit at first but customer service on this product was quick to send me a replacement. This phone on paper should be been easily much better. Quality amazing but theyre way to small in my feet. I love dearfoam slippers but I am smack dab in-between their sizes (Im a 6.