He?s good about giving me updates about anything I get him so we should see how this replacement plays out. I got the navy pepper one and it looks like if Tommy Hilfiger made crocs. Reordering via Amazon was straightforward and successful. These shoes are very cute, look exactly as pictured, true to size and very comfortable. I?m pleased because while I can wear jeans to work, it is always safer to wear actual pants. It looked like something punctured through the mesh. I love crocs have used them for years. It took them 3 days, but they re-provisioned the SIM (remotely) and added the ID. I have never put on a pair of shoes that have given me both support and comfort the moment I put them on, right out of the box! I was originally using Studio3 Beats by Dre (garbage compared to these IMO) they are cool if you dont really care about sound, but I ditched them for these headphones.