Gave 3 of these for Christmas gifts they loved them I was pleased! Again, it doesnt hurt or anything, just a minor weakness. Muy bien excelente producto muy recomendable This thing is rad! Uncomfortable. Works if you twist the cable just right, so its definitely the cable. The touch controls are fairly intuitive once you learn how to use them. Ill stick with my leather and suede Arizonas from now on. This is a small shelf, perfect for a smaller bathroom. Hopefully the learning curve with gestures etc.